Customer Support Center Advocate (CSC) – Toronto, Canada


The CSC Advocate provides best in class customer service and technical support to Pinnaca clients using our video conferencing and collaboration services. Demonstrating exceptional customer service skills (presentation, written and oratory) and a commitment to deliver optimal customer experience; the position provides user support by diagnosing, isolating and resolving any technical issues and queries encountered by our customer base across our audio/visual collaboration products. The CSC Advocate receives direction from the CSC Team Lead and will partner with our team of Customer Service Managers, as well as technical resources, to provide customers with industry leading service and support.

How to Apply:
Please submit your resume/cover letter using the form on this page.