Cookie Policy

This cookie policy only relates to your use of our website, (Website). This policy contains important information on how we use cookies and should be read together with our Website Privacy Notice which sets out how and why we collect, store, use and share personal information generally, as well as your rights in relation to your personal information and details of how to contact us and supervisory authorities if you have a complaint.

What are Cookies?

A cookie is a small text file which is placed onto your device (e.g. computer, smartphone or other electronic device) when you use our Website. These help us to recognise you and your device and store some information about your preferences or past actions.

For example, we may monitor how many times you visit the website, which pages you go to, traffic data, location data and the originating domain name of your internet service provider. Such information helps us understand how we can improve our services and/or products and services to meet your needs; deliver relevant website content and help you quickly find information relevant to you on our Website; and use data analytics to improve our Website, client relationships and experiences through research, statistical analysis and behavioural analysis.

Types of Cookies

Session cookies – are temporary files stored on your device and erased from your device when you close your browser. These allow websites to link actions of a user in a single browser session for example they will make sure that any items placed in virtual shopping baskets are transferred to a checkout or keep you logged in as you move through private sections of a website.

Persistent cookies – are stored on devices for either a long time or a time limited period. They are only deleted when they expire or when you delete cookies from your device. These are used to remember user inputs and settings for example, log in information so you don’t have to log in on your next visit. They can also be used to collect information about your interests and choices and other organisations creating a user profile to enable targeted marketing.

First party cookies – These cookies are set by the website you are visiting. And only that website can read them.

Third party cookies – are set by a domain other than the one being visited for example Google and if you have been browsing prior to visiting our Website google may set certain cookies including those set out below. Please be aware that these cookies may change from time to time and we have no control over the operation of these cookies. For information of third party cookies please see the table set out below and follow the link for further information regarding the use of data by Google.

To find out more about cookies, including how to see what cookies have been set, visit the Information Commissioners (ICO) website at for further information or see or Additionally you can find more about certain types of cookie by visiting

Managing cookies and changing settings

We ask for your permission to place cookies or other similar technologies on your device, except where they are essential for us to provide you with a service that you have requested. You can however manage cookies by changing the settings. You may have to refresh the page for the updated settings to take effect.

Alternatively, most web browsers allow some control of most cookies through the browser settings.

If you do not want to accept any cookies, you may be able to change your browser settings so that cookies (including those which are essential to the services requested) are not accepted. If you do this, please be aware that you may lose some of the functionality of our Website.

Third party website

Throughout our Website we may link to other websites owned and operated by certain third parties (e.g. support forum and partner announcements). These other third-party websites may also use cookies or similar technologies in accordance with their own separate policies. For privacy information relating to these other third-party websites, please consult their policies as appropriate.

You can find out how to manage cookies for popular third-party browsers by accessing the following links:

To opt out of being tracked by Google Analytics across all websites, visit

To find information relating to other browsers, visit the browser developer’s website.

Our use of cookies

The table below provides more information about the cookies we use and why:

Type   Name Purpose Expiry
First-party  cookie vuid To store the user’s usage history; Collects data on the user’s visits to the web site, such as which pages have been read. 2 years